Emotional Testing

Abstract

People make software. Technology advanced, civilizations evolved, software modernized, yet the industry keeps ignoring the basics of human provenance. Whilst we can operate as machines running software, our emotional brain sets us apart. Software engineering practices have reached a logical maximum; a new perspective needs to take its stand to tip its progress to the next step. For that, software engineering needs to get inherently emotional starting with the most vulnerable link in the development process: the forgotten heroes appointed as testers. This paper aims to raise awareness of the importance of feelings on software testers and to introduce practices on the field for better software for a better world.

Could embracing emotions on software testing be a keystone habit that once changed could help drive a culture shift towards efficient quality work? And if so, how can Agile embrace emotions on software testing, a task so vulnerable to memes?

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